Care management solutions are various comprehensive applications designed to support complex procedures that require a combination of human tasks and electric workflows, such as an incoming application, a complaint, or a claim, that is moving to litigation. They comprise a set of tools and features that digitize and automate tasks, such as care plan development, appointment scheduling, and report generation. They also enable healthcare facilities to conduct effective appointment scheduling and maintain various data documents of patients to reduce the administrative burden. They ensure proper medication adherence and compliance with vital signs and maintain coordination between multiple departments.

How Big is the Global Care Management Solutions Market?

The global care management solutions market size reached US$ 15.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 31.6 Billion by 2028, exhibiting a growth rate (CAGR) of 12.1% during 2023-2028.

Global Care Management Solutions Market Trends:

At present, the increasing demand for care management solutions among healthcare organizations to track service deliveries, healthcare program engagements, attendance, and service schedules represents one of the key factors propelling the growth of the market.

Besides this, the rising construction of hospitals, nursing homes, and clinics to provide quality healthcare services to patients is bolstering the growth of the market. In addition, the growing implementation of patient engagement solutions in various healthcare organizations, along with the emergence of telemedicine, is offering a favorable market outlook.

Apart from this, the increasing automation of various operations in the healthcare industry to reduce the occurrence of errors is supporting the growth of the market.

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What is included in market segmentation?

The report has segmented the market into the following categories:

Breakup by Type:

  • Software
  • Services


Breakup by Delivery Mode:

  • Cloud-based and Web-based
  • On-premises


Breakup by Application:

  • Chronic Care Management
  • Disease Management
  • Utilization Management


Breakup by End User:

  • Healthcare Payers
  • Healthcare Providers
  • Others


Breakup by Region:

  • North America: (United States, Canada)
  • Asia Pacific: (China, Japan, India, South Korea, Australia, Indonesia, Others)
  • Europe: (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
  • Latin America: (Brazil, Mexico, Others)
  • Middle East and Africa


Who are the key players operating in the industry?

The report covers the major market players including: 

Allscripts Healthcare Solutions Inc., Cerner Corporation, Cognizant, Epic Systems Corporation, Exlservice Holdings Inc., i2i Population Health, International Business Machines Corporation, Koninklijke Philips N.V., Medecision Inc. (Health Care Service Corporation), Pegasystems Inc., Salesforce.com Inc., Zeomega Inc.

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